Privacy Policy

Effective Date: [01/01/2025]

At Sally Express, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our parcel delivery services (web and mobile applications).

1. Information We Collect

• Personal information: name, phone number, email, delivery and pickup addresses.
• Shipment details: parcel type, weight, dimensions, status updates.
• Account details: username, login credentials.

2. How We Use Your Information

• Provide and manage parcel pickup, delivery, and tracking.
• Notify you about shipment status and updates.
• Improve service efficiency and customer experience.
• Comply with legal and regulatory obligations.

3. Information Sharing

We do not sell or rent your personal data. We may share information only with:

• Authorized delivery staff and employees to fulfill shipments.
• Third-party service providers (SMS, payments) for service delivery.
• Authorities, if required by law.

4. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5. Your Rights

• Access and update your personal information.
• Request deletion of your account/data (subject to legal requirements).
• Opt out of marketing communications.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

📞 00966920016826